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Cookie Policy

Last updated: December 8, 2025

1. About This Policy

This Cookie Policy explains how Sancho, Inc. ("the Company," "we," "us," or "our") uses cookies and similar technologies on sanchohq.com and the Sancho platform login portal (together, the "Service"). It supplements our Privacy Policy. Sancho is an engineering product used by automation engineers and manufacturing operations teams. We keep our cookie use narrow and purposeful: session authentication, basic analytics, and a preference store. We do not use advertising or tracking cookies.

2. What Are Cookies

Cookies are small text files placed on your device when you visit a website. They allow us to recognize your device across page loads, maintain your login session, store preferences, and measure how the site and platform are being used. We also use local storage for the cookie-banner dismissal state.

3. How We Use Cookies

The following table describes the categories of cookies we use on sanchohq.com and the platform login portal:

Category Examples Lifetime
Strictly necessary Login session token, CSRF token, cookie-banner dismissal state (localStorage) Session to 12 months
Preferences UI layout state, dashboard view preferences Up to 12 months
Analytics Google Analytics 4 (GA4): page views, session counts, referral source. IP anonymization enabled. Up to 13 months
Marketing Not currently used N/A

4. Notice and Choice

sanchohq.com operates under a notice-only consent model for US visitors. A cookie notice banner appears on your first visit. By continuing to use the Service, you acknowledge our use of cookies as described above. You can opt out of analytics cookies by using the cookie banner or by configuring your browser to block or delete cookies. Strictly necessary cookies (login session, CSRF protection) are required for the Service to function and cannot be disabled while using the platform.

5. Universal Opt-Out Signals

Where applicable state law requires (including California (CPRA), Colorado, Connecticut, Texas, and Oregon), we honor browser-transmitted opt-out signals such as the Global Privacy Control ("GPC") for sale and targeted-advertising categories. When we detect a GPC signal, we suppress GA4 analytics initialization for that browser session. We do not sell or share personal information for cross-context behavioral advertising regardless of GPC status.

6. Third-Party Cookies

We use Google Analytics 4 (GA4) as our analytics provider. GA4 may set its own cookies on your device. We have configured GA4 with IP anonymization and have a data processing agreement with Google limiting their use of data collected on our behalf. We do not use any other third-party cookie services for advertising, retargeting, or social media tracking.

7. Managing Cookies

  • Use our cookie banner or the "Cookie preferences" link in the site footer to opt out of analytics.
  • Your browser settings allow you to block or delete cookies; visit aboutcookies.org for browser-specific instructions.
  • To opt out of GA4 specifically, you can install the Google Analytics Opt-out Browser Add-on.

8. Changes and Contact

We may update this policy when we add or change the cookies we use. The "Last updated" date at the top of this page will reflect any change.

Sancho, Inc.
160 West Santa Clara Street, Suite 700
San Jose, CA 95110
Email: [email protected]
Sancho

AI orchestration layer for mixed-vendor manufacturing cells. One API for every robot on your floor.

[email protected]

+1 (408) 553-4619

160 West Santa Clara Street, Suite 700, San Jose, CA 95110

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